TU version 5.51 very very slow to load on Vista

TU version 5.51 very very slow to load on Vista

Postby Milburn on Thu Apr 15, 2010 12:24 am

I recently purchased TU v5.51 and it takes about 25 minutes before the program is loaded. I am using a PC with Vista and have tried previous TU versions before and never had this problem.
Milburn
 

Re: TU version 5.51 very very slow to load on Vista

Postby Milburn on Fri Apr 16, 2010 10:41 pm

Does anyone know what to do to make the program load faster? Waiting 20-25minutes to load makes buying this version a waste of a time and money.
Milburn
 

Re: TU version 5.51 very very slow to load on Vista

Postby admin on Sat Apr 17, 2010 7:58 am

Do you have MCafee antivirus?
admin
Site Admin
 

Re: TU version 5.51 very very slow to load on Vista

Postby Milburn on Sun Apr 18, 2010 1:28 pm

Yes, I have McAfee Total Protection installed.
Milburn
 

Re: TU version 5.51 very very slow to load on Vista

Postby admin on Sun Apr 18, 2010 2:33 pm

The MCafee "mcshield.exe" process consumes all CPU time and locks the computer while the total uninstall is launched (is scanned by realtime protection). Disabling the realtime protection will make the Total Uninstall to run as it should.
admin
Site Admin
 

Re: TU version 5.51 very very slow to load on Vista

Postby Milburn on Sun Apr 18, 2010 10:42 pm

When McAfee's realtime protection is turned off it does work properly, however I then get the McAfee warning messge "Your my computer is at risk". It does not seem right that I should have to do this whenever I have to run this version of Total Uninstall.
Milburn
 

Re: TU version 5.51 very very slow to load on Vista

Postby admin on Mon Apr 19, 2010 5:56 am

This is a problem with the antivirus protection and not with Total Uninstall. It is possible that there will be a fix for this in a future antivirus update if enough MCafee users report the problem. Just search on the Internet about this and you will find that many MCafee users have the same problem with the realtime protection (slowing down the programs startup).
admin
Site Admin
 


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